Cellular TrendZ, LLC will not accept any item for return that does not have a Return Authorization Number. This number can be obtained by
filling out the Problem with a phone form or email us at
All items must be returned in the same condition as they were delivered. (New, no scratches or damage, packaged in the same manner as they were delivered to the buyer, and all components included)
Cellular TrendZ, LLC reserves the right to return all items to buyer if items are not DOA, (dead on arrival) or if items have been damaged in any way. Remember shipping damage is the responsibility of the carrier (UPS, USPS, DHL & FedEx)
Items found not to be DOA or to be damaged in any way, will be returned to buyer at buyer's expense.
You will have 72 hours after you have received your Return Authorization Number to ship all items back to
Cellular TrendZ, LLC. All items postmarked after the 72 hour grace period may take 15-20 business days to process, and any items returned more than 15 days after receipt of RMA# will be returned to buyer at buyer's expense, no action taken by
Cellular TrendZ, LLC.
Cellular TrendZ, LLC will not issue any refunds until we have the items in hand to insure items are in the same condition as when shipped.
Cellular TrendZ, LLC will not authorize a return due to buyer error. (Lack of reading auction)
Cellular TrendZ, LLC reserves the right to add an additional 15% restocking fee to any items returned. If returned DOA and deemed not to be DOA this will apply. (This is on a case by case basis, we will contact you and let you know)
SHIPPING IS NON Refundable.
Write your RMA Number on the BOX